What a quick and positive reply to my letter, sent via email yesterday --
Subject: RE: praise for Swedish staff
Date: May 12, 2009 2:46:53 AM PDT
Dear Ms. Cohen:
Thanks so very much for your feedback. We are proud that your patient experience was a positive one, as we strive to deliver the best possible care in the case of every patient we serve.
Again, thanks for your thoughtfulness in taking the time to acknowledge these fine staff. Dr. Hochman & I will be sure that they receive this kind recognition for the great work they do.
Best to you,
Curtis F. Veal, Jr., MD
Immediate Past Chief of Staff, Swedish Medical Center
Pulmonary, Critical Care & Internal Medicine
Medical Director, Critical Care & eICU
Swedish Medical Center & The Polyclinic
801 Broadway, Suite 814
Seattle, WA 98122
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